COVID-19 has struck businesses badly, stores that were always open 24 hours a day have now been shut down, Walmart is one of them. It has however not been shut down but is now adjusting its shopping hours to fit the guidelines given to manage this corona pandemic. In March this year, Walmart has to come up with a new time span for when its stores should be opened. All 5000 Walmart stores had to open them from 7 a.m. to 8.30 p.m. unless they had already adopted a shorter time schedule. They also included what they call “Senior hour”. This was a fixated time an hour before all stores open on Tuesdays when people above the age of 60 were to shop.
This senior hour was to let people that were vulnerable to the pandemic be able to shop in a less-congested time. While this was supposed to be something temporary, Walmart this week told USA Today that this “Senior hour” was to continue to an indefinite time. Walmart then added that, for operating hours, they are now adding services such as auto care centers and vision centers that are now safe to operate. After which Walmart will decide on the best time to expand hours. This move was adopted by many grocery stores to enable the senior people above 60 years to be able to shop right after the stores have been sanitized.
All these adjustments are to help maintain a conducive environment for people to shop, associates, to restock and the Walmart staff to sanitize the store. Walmart stated that even though shopping hours have been adjusted, Walmart associates will continue to have access to their store regular shifts full time.
Walmart added that their Pharmacy stores will be open during this senior hour and 9 a.m. to 7 p.m. on Monday all through to Saturday. From 10 a.m. to 6 p.m. on Sundays. The senior hour offered to people above 60 years also incorporated pharmacy stores being open on Tuesdays from 6 a.m. to 7 a.m.
They also have different options that will help serve the seniors such as drive-thru, no-contact curbside pickup, and mail delivery. Walmart pharmacy stores are also working to offer prescriptions that a month-long instead of a shorter time. They stated that they are working together with insurance companies to offer such services. With this, customers will be at least satisfied.
All Walmart stores will not necessarily be having their senior hour from 6 a.m. to 7 a.m., Others will have this at different hours and others on a daily basis such as store Big Y. Walmart said that Now more than ever, families are relying on their pick-up service to get fresh groceries back to their homes in a safe manner. They added that these are abnormal times therefore they are working to serve customers in the same comfortable manner but at the same time work to protect them and especially those that are more vulnerable to this pandemic.